These terms govern billing, invoicing, and payment for Infrastructure-as-a-Service (IaaS) provided by PeaSoup Hosting Limited. They apply in conjunction with PeaSoup’s Terms & Conditions and Service Level Agreement.
1. Billing Cycle
PeaSoup bills for IaaS services on a monthly basis in advance, based on the agreed service package. The billing period typically begins on the 1st of each month unless otherwise specified in your contract.
2. Invoicing
Invoices are issued via email to the nominated billing contact and include a detailed breakdown of services and any applicable taxes. Invoices are typically generated on the first working day of each month.
3. Payment Terms
All payments are due within 30 days of the invoice date, unless otherwise agreed in writing. Payments must be made via bank transfer to the account details provided on the invoice.
4. Late Payments
- If payment is not received by the due date, PeaSoup reserves the right to:
- Apply a late payment interest charge of 5% per month (or the maximum allowed by law);
- Suspend services after a 14-day grace period following the due date;
- Charge reasonable administrative fees for collections or reactivation of services.
6. Disputes
Any billing disputes must be raised within 14 days of the invoice date. PeaSoup will investigate in good faith and work with the customer to resolve any discrepancy.
7. Taxation
All fees are exclusive of VAT or other applicable taxes unless explicitly stated. Taxes will be added in accordance with UK law.
8. Termination and Final Billing
In the event of termination, a final invoice will be issued. This will include any outstanding usage, pro-rated charges, or applicable credits. Access to services will cease at the end of the termination notice period.