Data security is crucial to every business and company. In the event of disruptions for example a natural disaster or cyberattack, critical data can be compromised, costing the company excessive costs, time, and ultimately reputation along with client relationships.

For this reason, several companies have adopted a Disaster Recovery (DR) strategy, which often includes business cloud backup. But being prepared to ensure that your business operates during potentially catastrophic disasters, requires more than simply implementing traditional DR plans.

This is where Disaster Recovery as a Service (DRaaS) comes in. It is an effective, fast, and affordable cloud solution that protects company data during a disaster. Because the Healthcare industry handles mostly sensitive information, it is essential that they have an effective DRaaS model in place.


What is Disaster Recovery as a Service?

DRaaS is often provided alongside a disaster recovery plan (DRP) or business continuity plan (BCP) sometimes called business continuity as a service (BCaaS). It is a cloud computing and backup service model, that employs cloud resources to protect business-related applications and data from the disruption caused by a natural catastrophe, power outage, cyber-attack or another type of business disaster.

DRaaS offers an organisation a total system replication that allows for business continuity in the event of system failure. It enables the full replication of your business-critical data and applications into a pre-configured cloud infrastructure ready to switch over in the event of a disaster.

During a disruption, the cloud environment allows an organisation and users to continue with daily business processes while the primary system undergoes repair.
Even before a real disaster, DRaaS enables these applications to be tested to meet regulatory audit obligations. Benefits include:

  • Multisite: Because DRaaS is 100 per cent cloud computing, it can replicate various sites to ensure continuity in the event that one or more sites are inaccessible.
  • Agnostic: Another vital advantage of DRaaS is that it replicates at the hypervisor level (Hyper-V & VMware in the case of Zerto)
  • Granular or comprehensive: DRaaS offers flexible data protection based on customer requirements, targeting mission-critical VM’s requiring low Recovery Points. to reduce costs.


Questions Health Teams Should Ask when adopting DRaaS

1. Can you effectively cater to my IT portfolio?
DRaaS providers vary considerably in their capabilities, particularly when it comes to virtualisation, hardware, and even OS selection. Virtualisation is an essential element of disaster management in health institutions as it supports an agile and centralised security system. It must be considered when choosing a provider. Layout your organisation’s applications, hardware, and software platforms to make sure a potential provider can work with everything in your environment

2. Can you meet my recovery goals?
Crucial to the DRaaS conversation are your recovery point objectives (“how much data am I willing to lose?”) and recovery time objectives (“how fast can I be up and running?”). Providers often price their services based on these numbers, so decide what your institution needs and present it early.

3. How will users access their applications?
Having clinical and lab applications running in DRaaS is useless if they are unavailable to users. Consider failure scenarios and whether you need extra bandwidth capacity, faster VPN hardware, or even a backup LAN within your building to connect to the DRaaS provider and ensure accessibility at all times.

4. What are the testing procedures, and how often will they be done?
A reliable and trustworthy DRaaS provider wants to test a lot because the more tests are run, the more likely everything will work when it’s needed. While testing is expensive and resource-intensive, a solid plan from the service provider is your best assurance that the solutions will function effectively when a real disaster strike.

5. Can the provider’s services match my security requirements?
Healthcare IT teams go to great lengths to properly secure patient data, but security must be maintained end-to-end with DRaaS. Providers being considered should provide a SOC 2 report that will help you determine if their service aligns with your requirements for security and risk mitigation.



If someone asks what your organisation would do if all of its systems went dark one day, and you can’t answer that question with confidence, then you’re setting yourself up for major problems —and that’s “when,” not “if” because disaster hits every business sooner or later. Fortunately, DRaaS and DR plans combine to make recovering from system disasters easier than ever.

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